Watch out at the ATM: Police warn of rising scams in Northern Cape

KIMBERLEY - The South African Police Service (SAPS) has raised the alarm over a spike in ATM-related scams in the Northern Cape, urging residents to stay alert and protect themselves from criminal tactics that continue to evolve.

Criminals are reportedly targeting vulnerable ATM users, often working in groups to distract, deceive or steal. Incidents of card-swapping, skimming, and fake assistance offers have become more frequent, prompting the police to issue a renewed warning.

According to Northern Cape police spokesperson Molefi Shemane, to stay safe at cash machines, members of the public are advised to:

• Be aware of their surroundings and avoid poorly lit or isolated ATMs.
• Never share their PIN or allow others to assist with transactions.
• Shield the keypad when entering their PIN and watch out for suspicious card slots.
• Avoid ATMs with blank or malfunctioning screens.
• Contact their bank immediately if a card is retained - never let a stranger call on their behalf.
• Use security guards only as deterrents - not as transaction assistants.
• Set a daily ATM withdrawal limit to minimise losses in case of theft.

The police have reminded the public to report suspicious behaviour by contacting the Crime Stop number at 08600 10111 or using the MySAPS app.

As ATM fraud continues to adapt, staying informed and cautious remains the best defence.

ATM SAFETY TIPS FROM SAPS

For those looking to stay one step ahead of criminals, here are the full safety guidelines issued by the Northern Cape police:

• Be alert and aware of your surroundings before and after using an ATM.
• Never disclose your card or PIN (Personal Identification Number) to anyone under any circumstances.
• Do not write your PIN on your card or keep it in close proximity to your card.
• Only insert your card when prompted by the ATM screen.
• Avoid using ATMs with blank screens or those located in poorly lit or secluded areas.
• Shield the keypad with your hand and body while entering your PIN.
• Keep a close eye on the card slot to prevent skimming or card swapping.
• Do not accept assistance from strangers at ATMs.
• Be cautious of individuals attempting to distract you - criminals often operate in groups.
• Should your card be retained by the ATM, contact your bank’s toll-free stop-card line immediately.
• Do not allow others to call the bank on your behalf - they may be attempting to deceive you.
• Security personnel stationed at ATMs are there to deter criminal activity and are not authorised to assist with transactions.
• If assistance is required, consult with a bank official directly.
• Consider setting a daily ATM withdrawal limit at your bank branch for added security.